Privacy Policy
When you contact SimplyReeled, submit a project, purchase services, or interact with our website, we may receive information across four main categories:
Contact Information
Project Information
Includes your full name, business name, email address, telephone number, website, and social media account details voluntarily submitted during project inquiries.
Footage links, photographs, video clips, brand logos, style guide materials, editing instructions, marketing goals, preferred delivery platforms, and promotional offers.
Payment Information
Website Technical Data
Processed securely via Stripe. We receive transaction details like name, billing email, amount, date, and transaction reference. We never directly store complete payment card numbers.
Technical information automatically gathered by website analytics including browser engine, device parameters, IP address, approximate geographical location, referring URL, and cookies.
How We Use Information
Customer Content Rights
We use collected information to provide and manage our video services, communicate regarding active orders, review submitted raw footage, and confirm payment processing.
Customers provide video clips, photographs, logos, and links strictly for editing services. We do not acquire ownership rights over customer content merely because it is submitted to us.
Additionally, data enables us to deliver finished videos, manage revision rounds, prevent fraud, maintain financial accounting records, improve editing workflows, and comply with legal requirements.
Customers are solely responsible for ensuring they possess all necessary copyrights, licenses, and permissions to submit audio, video, and graphic materials for commercial editing.
Service Providers & AI Tools
We partner with trusted service providers and technical platforms to manage specialized business processes and video rendering workflows:
Hosting & Email
Payment Processing
Cloud File Storage
Editing Software
Website infrastructure and official email communications are operated through Hostinger infrastructure.
All credit card handling and financial billing transactions run through encrypted Stripe services.
Large raw footage and master video transfers utilize Google Drive, Dropbox, iCloud, or designated cloud storage.
Video, motion graphics, audio production, and automation tools support our creative editing pipeline.
Artificial Intelligence & Automated Systems
SimplyReeled may use artificial-intelligence-assisted tools as part of editing, content preparation, workflow automation, communication, or other business processes. Where such tools are used, we seek to limit sharing of customer information to what is reasonably necessary for the applicable task.